Termékismertetők

Bonjour,

Nous vous prions de bien vouloir accepter nos excuses pour les désagréments occasionnés.
Veuillez réinitialiser votre MHC-V13 en suivant les étapes indiquées sur le lien ci-dessous : https://cutt.ly/ewMq3vzT
Nous aimerions vous demander de nous fournir plus d'informations sur le problème afin que nous puissions vous aider.
Veuillez nous contacter à l'adresse suivante : https://bit.ly/3q1uTau (copiez et collez cette adresse dans votre navigateur)
Soukaina@Sony Support FR

Hi Rc55man01,

Thanks for commenting and for purchasing our V13 High-Power Audio System with Bluetooth. With the MHCV13, you will feel the beat of your favorite tracks with high-efficiency tweeters and JET BASS BOOSTER. Enjoy a multi-colored, illuminated speaker light and make the party yours with Party Playlist and Karaoke Ranking through our Fiestable app. And the built-in handles make transportation easier than ever.

If there's something we can do to help or you may need information/technical assistance with our product, please feel free to message us and we'll be more than happy to assist you. You may send us an email at socialsupport@am.sony.com with the following:

Name:
Sony.com Username:
Model Number:
Issue:
Telephone Number:

Thank you so much for choosing Sony!

Best regards,

Romeo
Sony Social Support

Hello Kotajila, We are happy that you like the sound quality of your Sony audio system. With the MHCV13, you will feel the beat of your favorite tracks with high-efficiency tweeters and JET BASS BOOSTER. Enjoy a multi-colored, illuminated speaker light and make the party yours with Party Playlist and Karaoke Ranking through our Fiestable app. And the built-in handles make transportation easier than ever. Thank you for choosing Sony! Vincent

Hi Marct7050,

Thanks for sharing your review and experience with the MHC-V13. We're glad that you like the design and user-friendly functions of the speaker. We also appreciate your feedback about the sound quality and not having a battery function.

You do have the option to adjust the Sound Field and MEGA BASS function of the speaker to tailor-fit the sound quality to your needs. Please refer to these links for more information:

https://helpguide.sony.net/has/mhc-v13/v1/en/contents/TP0002736283.html https://helpguide.sony.net/has/mhc-v13/v1/en/contents/TP0002736282.html

Sound settings can also be adjusted by using the Sony Music Center app. You may refer to this link for more information:

https://helpguide.sony.net/has/mhc-v13/v1/en/contents/TP0002736289.html

Additionally, you can use the Wireless Party Chain function to give you that extra boost and volume. For more information, please check out this link:

https://helpguide.sony.net/has/mhc-v13/v1/en/contents/TP0002736273.html

Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:

Name:
Username:
Model Number:
Issue:
Telephone Number:

Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/service?language=en_US.

Sincerely,
-Ralph

Hi JJS71, we're sorry to hear that you have an issue with the sound quality of your SONY unit. You can enjoy high quality sound if AAC or LDAC is selected. Please follow these links for more details:

https://helpguide.sony.net/has/mhc-v13/v1/en/contents/TP0002736267.html?search=sound%20quality%20

https://helpguide.sony.net/has/mhc-v13/v1/en/contents/TP0002736266.html?search=sound%20quality%20

If you require any additional support in regards to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:

~Earl

Hi FateherOfBride, We are glad to hear you are enjoying the V13 Home Audio System. With the MHCV13, Feel the beat of your favorite tracks with high-efficiency tweeters and JET BASS BOOSTER. Enjoy a multi-colored, illuminated speaker light and make the party yours with Party Playlist and Karaoke Ranking through our Fiestable app. And the built-in handles make transportation easier than ever. Thanks for choosing Sony! Erin

Hi PBare,

Awesome! Thank you so much for sharing your experience and we are very glad to hear you are enjoying your MHC-V13 High Power Audio System with BLUETOOTH. We are also excited for you to enjoy more powerful sound by connecting multiple audio systems via Bluetooth connection. Connect up to 50 compatible high-power audio systems and synchronize the music and lighting. Be sure to download the Sony Music Center app to control your music and sound settings, & the Fiestable app to take charge of karaoke and speaker lighting features to give your party a boost. With the MHC-V13, feel the beat of your favorite tracks with the high-efficiency tweeters and JET BASS BOOSTER.

Thanks for choosing Sony!
-Jess

Hi JRaia, That's great! We're very happy to hear you like the powerful sound and portability of your Sony MHCV13 audio system. Feel the music with the JET BASS BOOSTER and High-efficiency Tweeters inside the all-in-one MHC-V13 Home Audio System. Make the party yours with a speaker light, Karaoke function, and more. New functions like Party Playlist and Karaoke Ranking via Sony’s Fiestable app turn the party into a full-on interactive experience for everyone in attendance. Thanks for choosing Sony! -Sam

Hi,

Thank you for your review.
We're glad to hear that you're enjoying your speaker, and hope you continue to enjoy it for years to come. We're happy to welcome you into the Sony family!

Rest assured, we'll pass your feedback to the relevant channels for future consideration and development.

If you need any assistance in the future, you can contact us using this link: https://bit.ly/2NwYLXL.

Sawy @ Sony UK

Bonjour Niniroots,
Merci pour votre commentaire !
Pour la puissance, veuillez vérifier l’emplacement du système ou régler l’orientation de l’antenne pour améliorer la puissance du signal.
Si nous pouvons vous aider avec quoi que ce soit, n'hésitez pas à nous contacter :
https://bit.ly/2oCYGVR
(Copiez-collez cette adresse dans votre navigateur)
Inas@Sony FR

Hi Bonny 21, Great! We're pleased to hear that you are happy with your purchase. With the MHCV13, Feel the beat of your favorite tracks with high-efficiency tweeters and JET BASS BOOSTER. Enjoy a multi-colored, illuminated speaker light and make the party yours with Party Playlist and Karaoke Ranking through our Fiestable app. And the built-in handles make transportation easier than ever. Thanks for choosing Sony! Erin