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My sony hx20v dust inside lens...

Téma létrehozásának ideje: Aug 17, 2012 1:59 PM , utolsó válasz ideje: Aug 22, 2012 10:13 AM

ezen a helyen: Cameras and Photo Frames > Cybershot
halflife2000
halflife2000
5 bejegyzés a következő időpont óta:
Aug 17, 2012

    Hello,im a pleased owner of the new sony hx20v ,magnific camera, I bought it 2 month ago from a local dealear in romania.So the camera is amazing especially on auto mode inteligent+ but a few day ago i notice 2 spots in the low left of the screen and i realized after i closer inspection that there are a few dust particles in the lens system.. a big problem as i know, my experience is over 5 years in this field(dslr and others camera).the spots are also visible in photos and movies, more at high zoom ranges.

  The camera is under warranty(has 2 years) was bought in 6.2012 , so if i send it to a sony center they will clean it inside or they will change it with a new one?

  The other question is : the little button wich is placed near the base of the lens system(the one wich looks like a dslr lens remover) have any function or is just for design.

  And if anyone can post here a service manual for this camera!!!

 

Thanks .


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Tags: sony, problem, cyber-shot, zoom, camera, warranty, cybershot, hx20v
  • Mick2011
    Mick2011
    1,104 bejegyzés a következő időpont óta:
    Jun 15, 2011
    Létrehozás ideje Aug 18, 2012 10:29 AM

    Hi there, welcome to the Sony Forums

     

    From your picture it seems pretty ovbious that there is dust in the camera, probably on the sensor (which does happen in non-removable lens cameras) and while it is a little more difficult to clean than a DSLT, I suspect a warranty repair will be authorised, rather than a replacement camera.

     

    The button on the base of the lens housing is a bit of a mystery. I suspect it is as you suggest, a design feature to make it visually similar to a removable-lens camera. It certainly won't let you remove the HX20V's lens, which is fixed and moulded to the camera body.

     

    Service manuals are not generally available for Sony cameras; sorry I can't be of any help there.

     

    Cheers

    Mick


    • Válasz
  • halflife2000
    halflife2000
    5 bejegyzés a következő időpont óta:
    Aug 17, 2012
    Létrehozás ideje Aug 21, 2012 4:19 PM

    tks for support Mick2011.

     

    So final solutions for my problem is to send it to warranty service....and yes the camera will be repaired(cleaned) not replaced. i will post here future infos .And an advice from me to all hx20/30 users dont try to blow air when you try to clean the camera , just use an antistatic cloth or wet tissues.

     

    Have a nice day.


    • Válasz
  • Mick2011
    Mick2011
    1,104 bejegyzés a következő időpont óta:
    Jun 15, 2011
    Létrehozás ideje Aug 22, 2012 10:13 AM

    Interesting advice, many thanks for your feedback


    • Válasz

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