Sony: Have started losing channels on our Sony TV we use Freeview & have run Digital autotuning from Menu

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Have started losing channels on our Sony TV we use Freeview & have run Digital autotuning from Menu

Téma létrehozásának ideje: Aug 5, 2012 11:45 PM , utolsó válasz ideje: Aug 9, 2012 12:24 PM

Ontour3

1 bejegyzés a következő időpont óta:
Aug 5, 2012

Over the last 6 -8 weeks we have repeatedly lost channels currently have no channel 10, 12,15,16,17,18,21,22,23,24,26,27,28, etc. We have tried the Digital autotuning from the Menu button. It runs through but does not re find the channels that have disappeared. Other channels regularly pixelate and fail to display properly on screen when chosen. The ariel and cables were new last summer and everything worked fine initially. We have a Sony KDL-26EX302. Any suggestions ?

Catmambo
2,009 bejegyzés a következő időpont óta:
Aug 28, 2003

Létrehozás ideje Aug 6, 2012 12:28 PM

Hi

have you updated the firmware on the device - http://www.sony.co.uk/support/en/product/KDL-26EX302/updates . Well worth doing this as it may well solve the problem.

Thanks
Válasz
AlleluiaPTL
8 bejegyzés a következő időpont óta:
Aug 3, 2012

Létrehozás ideje Aug 8, 2012 9:23 AM

Hi,
I have a Sony Bravia and it keeps losing the stored channels when it is switched off. This means you have to keep retuning each time you switch on.

I have updated the software successfully as suggested but this makes no difference. Searching on the internet I see other people have had the same problem . I would dearly like to know how this problem can be resolved. Catmambo do you have any ideas? Kind regards

Stephen
Válasz
Catmambo
2,009 bejegyzés a következő időpont óta:
Aug 28, 2003

Létrehozás ideje Aug 9, 2012 12:24 PM

Hi

Could always give the callcentre a call and they will be able to walk you through a troubleshoot. Then could always get it looked at by your local service centre who would be able to repair or advise.

Thanks
Válasz