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VPCCW21FX Help

Téma létrehozásának ideje: Jul 4, 2012 4:43 PM , utolsó válasz ideje: Jul 6, 2012 10:13 AM

ezen a helyen: VAIO and Computing > Notebooks
Grechan
Grechan
2 bejegyzés a következő időpont óta:
Jul 4, 2012

Sony VPCCW21FX crashed for the first time tonight while I was editing album information in iTunes. There was no warning. The screen went black. I rebooted only to find myself having to choose "Safe Mode" and Now wonder what I really need to do.


  • rich912
    rich912
    9,317 bejegyzés a következő időpont óta:
    Aug 28, 2004
    Létrehozás ideje Jul 4, 2012 8:27 PM

    Hi Grechan,

     

    Assuming that you can now boot in normal mode and the crash has not re-occurred I would not worry about it.

     

    If it happens again then examine the Event Viewer log to see whether you can narrow down the cause of the crash.

     

    Rich


    Go n-éirí an bóthar leat
    • Válasz
  • Grechan
    Grechan
    2 bejegyzés a következő időpont óta:
    Jul 4, 2012
    Létrehozás ideje Jul 6, 2012 4:58 AM

    Thanks Rich, you temporarily dispelled my fears. But it crashed again today. I only switched it on to update my iPod touch. As soon as the sync-update/transfers ended with the beep in the normal way (if you are familiar with the Apple devices you will understand) the computer went blank unexpectedly. I rebooted successfully without a warning that it had not "shutdown properly" so was not prompted to select "safe mode" this time. That was odd.

     

    I did look at the "Event Viewer" this time and I could see an immense Administrative list of warnings and errors but what is a layman to make of all that.  Looks quite ominous to me.

     

    If you have read this far I thank you. Racing off to the nearest electronics store to get an external hard drive before I loose the lot.

     

    Kind regards,

     

    Grechan


    • Válasz
  • rich912
    rich912
    9,317 bejegyzés a következő időpont óta:
    Aug 28, 2004
    Létrehozás ideje Jul 6, 2012 10:13 AM

    Hi Grechan,

     

    I’m not familiar with Apple products or the associated software but would suspect that the problem is iPod software/hardware related.

     

    I suggest that you search or post a question on the Apple Support Communities forum.

     

    https://discussions.apple.com/community/ipod/ipod_touch

     

    It’s not unusual to see many warnings and errors in Event Viewer but if you examine events at the time of a crash you may possibly get some information on the cause.

     

    You could also have a look at the Reliability Monitor for further clues – Control Panel > Administrative Tools > Reliability and Performance Monitor > Monitoring Tools > Reliability Monitor.

     

    Rich


    Go n-éirí an bóthar leat
    • Válasz

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