Sony : Discussion List - Photo Frames

Sony DPF-A72N, what is the resolution of this picture frame?

noreplyforum@eu.sony.com — Tue, 30 Apr 2013 15:10:51 GMT

The official specs say 480x234, but it doesn't fit into the 16/10 aspect and images in that resolution are made smaller to fit the frame.

I've found the resolution to be more like 380x231, though it is still not the right resolution.

I have bought the picture frame to display art and reference art when I work, and some of this art is pixel art, where each separate pixel is important in itself and should not be scaled.

Cheers

AC Adaptor

noreplyforum@eu.sony.com — Fri, 15 Mar 2013 19:22:50 GMT

HI ALL,

I've just bought a second hand DPF X800 photo frame but it's without a power adaptor..Does anyone know where I can source one. I understand it needs to be 8.4V 1.5 A. The frame is useless without one

DPFWA700 Frame will not display all pictures over a LAN

noreplyforum@eu.sony.com — Fri, 01 Mar 2013 08:04:57 GMT

Hi folks,

I've had this frame for about 6 months and have really struggled to get it to work the way that I intended.

We have all of our photos on a PC on our LAN.

This is also accessible via wireless.

The photos are all visible in Windows Media Player and are in the Photos library. (Windows version is 7)

The Frame will happily connect to the PC over wireless and if I select all photos will start displaying them, but seems to only loop through a very small number -maybe 25-50.

There are around 12000 photos in the library.

I have tried putting them into playlists by year and then selecting one of the year playlists to display but again only a very small number of pictures was displayed.

I suspect that this is to do with the way that the pictures are located on the hard drive - One folder per Year/Month/Day with all the photos taken on that day in the botom level folder.

The sparse manual just suggests that you just need to ensure that the photos are in Windows Media Player.

I can also browse directly to a folder on the PC using the frame and play the pictures for that day but that is not really what I'm trying to achieve, I want to be able to cycle through large numbers of pictures without having to regularly change where the frame is pointing.

All help appreciated as I've been trying to solve this for quite a while.

Kind Regards

Steve

DPF-V1000 - Pink Screen

noreplyforum@eu.sony.com — Sun, 10 Feb 2013 12:00:35 GMT

I've had this photo frame for a couple of years and the screen has had a pink tint to it over the last few weeks. Has anybody else had the problem or has anybody got an idea of what to do?

DPF-W700 won't connect.

noreplyforum@eu.sony.com — Fri, 28 Dec 2012 13:48:14 GMT

I have just received a DPF-W700 Frame for Christmas.

I have upgreaded to latest firmware and I am running Window 7 (64 bit) version.

My router is a Netgear DGN1000Sp and I am using Plusnet as my ISP.

The Frame recognises my router but I keep getting the following message:

"Failed to connect to the access point. Please check the password and IP address settings."

I have put in the correct password, I'm not syre which IP address this means.

Can anyone help ?

TIA.

Remote for Photo Frame

noreplyforum@eu.sony.com — Sun, 20 Jan 2013 22:15:53 GMT

I have mislaid the remote control to my DPF-E72N photo frame. Does anyone know where I can get a replacement ?

My region not available in date/time settings ...

noreplyforum@eu.sony.com — Mon, 24 Dec 2012 22:18:54 GMT

Hi all,

I have just received the Sony DPF-W700 photo frame as a Christmas gift.

I have gone through the setup and have hit a small glitch! I am currently in Australia, but the time zone for Australia (Brisbane) is sadly missing from the list; all others are present. The closest I can get is Australia (Sydney); unfortunately, there is a one-hour time difference between the two cities so my display is incorrect.

Do any of you know how I can rectify this? I have set the time manually but that's only a partial solution as this prevents me from setting the weather display for my city.

Any help gratefully received.

Season's greetings!

Sharon M.

photo

noreplyforum@eu.sony.com — Mon, 27 Aug 2012 18:14:57 GMT

please tell me that means shooting in 3d

DPF-W700

noreplyforum@eu.sony.com — Fri, 31 Aug 2012 12:37:11 GMT

We have been given a S Frame DPF-W700 as a present. My wireless system is TalkTalk. I have been unable to get the unit to commucate with my system saying unable to connect to access point check password and ID address. I have spoken with Sony who think it is a router problem, I have tried the unit at two frenids house one who uses Plus Net and the other BT. On each occasion the Frame has connected and worked perfectly. TalkTalk have very kindly sent a new router but again it will not allow me to connect (shows the same fault). as anyone else had this problem. I am of the opinion that the unit is not compatiable with TalkTalk.

X1000 & X1000N spec?

noreplyforum@eu.sony.com — Sat, 18 Aug 2012 11:26:52 GMT

Hi I know this may be a little dated as sony no longer stocks these but I was just wondering what the difference was? I've exhausted all the search functions I could before coming here to ask and just wondered if there was anyone more in the know? I notice there is a X1000B which looks to have a slightly different frame but I cannot see a diffrerence in the the two aforementioned frames. Is there something I've overlooked?

Many thanks for any help!

Photo Frame

noreplyforum@eu.sony.com — Wed, 15 Aug 2012 09:41:57 GMT

My photo frame DPF-D80 switches itself off after 5 mins but green light still on

Digital Photo Frame

noreplyforum@eu.sony.com — Thu, 09 Aug 2012 13:57:24 GMT

I have had for a number of years a DPF-D70 photo frame I want to connect it to the PC via USB but the PC when reconising the external drive is asking to format it! should I do this? Or am I missing somthing, any help or advice would be grateful

upload movies to MacBook Pro

noreplyforum@eu.sony.com — Fri, 27 Jul 2012 18:59:13 GMT

How do I upload movies with DSC-HX20V onto my MacBook Pro? Photos upload fine, but I can't find where any movies downloaded. When there is only a movie on the memory card, iPhoto says there is nothing to upload.

Message was edited by: texascossack

i have misplaced sony digital photo frame DPF-A72N ac adaptor, please guide where i can get new one ? Please advise

noreplyforum@eu.sony.com — Sat, 21 Jul 2012 18:18:20 GMT

i have misplaced sony digital photo frame DPF-A72N ac adaptor, please guide where i can get new one ? Please advise, How much it costs me?

Important News re: SDXC / microSDXC memory card and exFAT format used with Sony Photo Frames

noreplyforum@eu.sony.com — Mon, 02 Jul 2012 16:59:55 GMT

Info from Sony -

Notice for SDXC / microSDXC memory card and exFAT format used with Sony Photo Frames.

Please be informed that Sony Digital Photo Frame does not support SDXC memory cards (*1), and exFAT format.

When exFAT formatted memory card (*2) is inserted in the memory card slot an applicable model, your data in the memory card will be damaged. Please be sure not to use exFAT formatted memory cards.

Likewise, if a USB flash drive or device formatted with exFAT is connected with an applicable model with a Type A USB port, the data in the USB flash drive or device will be damaged.(*3)

(*1) SDXC memory cards are preset to exFAT format at the point of purchase.

(*2) Besides SDXC memory card, Sony Digital Photo Frame does not support other memory cards and other recording media that are formatted with exFAT.

(*3) When you connect a digital camera inserted with an SDXC memory card (memory card formatted with exFAT) to the USB port of the digital photo frame, the memory card data in the camera will be damaged..

Message was edited by: Thalamus.

Battery powered photo frame?

noreplyforum@eu.sony.com — Thu, 14 Jun 2012 14:23:38 GMT

Is there any photo Frame model that does not need AC but just on batteries?

DPF-D72N

noreplyforum@eu.sony.com — Fri, 15 Jun 2012 11:09:42 GMT

I am running my DPF-D72N picture frame off of a Compact Flash card (SanDisk Ultra II 15MB/s 2GB) with about 1900 pictures, sorted into 19 folders of 99 pictures each (pictures are all JPG/JPEG format). When I run a Slide Show, the picture frame cycles through all the pictures once, and then stops. The only way I can restart the slide show is to power the frame off and back on, and then it stops again after displaying all the pictures one time. I used to be able to get the slide show to run continuously, but now for some reason it will only run once. Help!

Repayment of images from the SD card

noreplyforum@eu.sony.com — Thu, 17 May 2012 08:43:56 GMT

help me

photo by Sony digital camera in 16:9 resolution and my child is delete all.

I restored the image in 4:3 resolution, but 16:9 format can not, know why anyone can not. Thank you very much

DPF-D70 - Display screen failing

noreplyforum@eu.sony.com — Tue, 08 May 2012 11:46:00 GMT

I have a 3 year old DPF-D70 Photo Frame. It's very good, but recently the screen now goes blank after 10 minutes or so. (There's no energy saving settings on this model, so that's not the reason.)

Re-starting the Photo Frame bring the screen back to life, but the display is decidedly red. After several seconds, the colour is corrected back to normal, but after 10 minutes, it goes blank. This cycle can be repeated, but there is no improvement.

I have registered the D70 for a repair with Sony in Pencoed, but I'm reluctant to send it off and it's unclear what the next stage is. Will they give me a quote for a repair or just proceed to repair it?

My concern is that the cost of the repair will be more than the cost of a new replacement - a new one can be found for under £50.

Does anyone have a phone number for Sony Central Service, Pencoed, CF35 5HZ. Wales?
Is it 0165 686 7020 ?

Many thanks, John.

Photo's

noreplyforum@eu.sony.com — Tue, 17 Apr 2012 10:02:55 GMT

Hi, unable to rotate pics taken with my i phone after downloading onto my lap top. Screen advises file may be read only, but cant find how to change the settings. however this only happens with photos taken with the iphone not with any onther photo, and Apple help confirm this is not a problem with the iphone settings!! Have tried changing the properties but to no avail, Help please!!

DPF-VR100 - as an external display?

noreplyforum@eu.sony.com — Wed, 26 Jan 2011 16:34:36 GMT

Does Sony's photoframes, like DPF-VR100, work as an external display through the usb-port? Just plug and use it as you wish or do they still be just photoframes among others?

digital photo frames

noreplyforum@eu.sony.com — Mon, 21 Feb 2011 22:55:50 GMT

Hi everybody I am a newbie so please be patient with me - does anyone know if the sony DPF - XR100 has the ability to perform 'auto touch up to fix red eye and face detection and auto exposure correction' as the models DPF V1000N and the DPF X1000N ?

Sony ICF-CL75iP

noreplyforum@eu.sony.com — Mon, 14 Mar 2011 12:16:37 GMT

Hello

I have recently purchased a Sony ICF-CL75iP (photo frame - radio alarm clock), it works with my old IPOD, but not with the latest generation (3 or 4 not sure which).

Is there anything I can download on to the unit to try and fix this problem, if not I have just wasted £XXX !!!.

Thanks for your help.

Provan

Photo frame DPF A710

noreplyforum@eu.sony.com — Sun, 02 Jan 2011 19:22:04 GMT

I have a Sony DPF A710 S-frame photo frame. I cannot fit my memory card Olympus XD picture card 128MB into either slots. Do I need an adaptor of some kind? I am very disappointed as it was an Xmas present. Can anyone help please?

Connecting a canon sureshot to Bravia TV

noreplyforum@eu.sony.com — Sat, 19 Mar 2011 15:48:24 GMT

Cannot get the photos to show on the Bravia KD-32v4500 TV. I am connecting to the USB port with a canon sureshot and the error message on the TV i "sdevice unsupporteD".

Can anyone help please??

Japanese characters in "Comments" field

noreplyforum@eu.sony.com — Thu, 14 Jul 2011 11:03:04 GMT

I have put lots of own remarks to my photos in the “Comments” field in a normal Windows Folder (when a picture file is open it is in the lower edge and gives information like camera make, date, author, comments, …).

However, when I start the PMB (Picture Media Browser) by SONY the field “Enter Comments” shows nothing. I could rewrite all my comments anew – lots of work but possible.

The trouble with this solution is that when seen again inside the normal “Windows Folder” it shows lots and lots of Chinese and Japanese characters that I do not understand.

The further, even much bigger trouble is that if by any chance whatsoever someone makes a change to these Japanese characters within the "Comments" field of the Windows Folder then the whole comment within the "Comments" field of the PMB disappears altogether. Thus effectively loosing the whole comment – the one gone forever, the other in hieroglyphics that no one understands.

Has anyone a better solution that de-installing the PMB (forgetting all about SONY) and using the Windows Folders?

Full screen video on DPF-HD800

noreplyforum@eu.sony.com — Wed, 26 Oct 2011 16:03:26 GMT

Hi,

I'm trying to play my movie full screen on the dpf-hd800 Photo frame without the black bars at the top and bottom of the screen.

I have a movie that was originally created in 1280 x 720 format and have the possibility to resize it in whatever pixel resolution I want.

Can anybody help me find the way to get rid of the black borders??

formats I've already tried are:

1920 x 1080

1280 x 720

800 x 480

720 x 400

with no results for now

Thanks,

Taco

QUESTION MARK ICON ON DPF-D85

noreplyforum@eu.sony.com — Wed, 02 Nov 2011 00:35:58 GMT

Hi,

I have recently downloaded some photos from facebook and subsequently uploaded to my DPF-D85. However the photo frame displays a question mark icon for all these images. Originally, the filenames were very long so I changed them to short alphanumeric filenames. Howevert the pictures still don't display.

I have read somewhere that the DPF-D85 does not display pictures created on a PC so I'm thinking perhaps this falls into that category. Why there is such a restriction I'm not sure(???), but does anyone know a way to get around this and to fix this issue.

Thanks!

Rob

White bar splitting dpf E72N image

noreplyforum@eu.sony.com — Mon, 14 Nov 2011 17:42:11 GMT

can't resolve this - a 1.2cm white bar appears on the dpf screen splitting the image in 2. Have tried to reset but it has not solved the problem. Any ideas?

Photo Frame DPF-E72N

noreplyforum@eu.sony.com — Sun, 11 Dec 2011 11:45:04 GMT

My photo frame DPF-E72N will not power on. I have tried all the usual - reset, on/off.etc Is it "dead"?

Sony DSC-W510 stamp date

noreplyforum@eu.sony.com — Sat, 03 Dec 2011 16:14:51 GMT

My Sony Digital Camera DSC-W510 can't stamp date. After snap photo, appear on display but when I plug out the memory card and transfer to my lap top, the date is not stamp on the photo. Pls