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    <title>Sony: Message List</title>
    <link>http://www.sony.hu/discussions/community/feeds/messages</link>
    <description>Most recent forum messages</description>
    <language>en</language>
    <pubDate>Fri, 31 Aug 2012 11:21:59 GMT</pubDate>
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    <dc:date>2012-08-31T11:21:59Z</dc:date>
    <dc:language>en</dc:language>
    <item>
      <title>Re: Iplayer stopped working on Sony BD-370 Bluray</title>
      <link>https://www.sony.co.uk/discussions/message/806144?tstart=0#806144</link>
      <description>&lt;!-- [DocumentBodyStart:d031cdc8-68e1-4010-ba88-203d0c02b4e0] --&gt;&lt;div class="jive-rendered-content"&gt;&lt;p&gt;Seems to be back on!&amp;#160; Thanks to everyone who posted and reported.. can't have done any harm in terms of publicising the problem.&lt;/p&gt;&lt;/div&gt;&lt;!-- [DocumentBodyEnd:d031cdc8-68e1-4010-ba88-203d0c02b4e0] --&gt;</description>
      <pubDate>Fri, 31 Aug 2012 11:21:59 GMT</pubDate>
      <author>noreplyforum@eu.sony.com</author>
      <guid>https://www.sony.co.uk/discussions/message/806144?tstart=0#806144</guid>
      <dc:date>2012-08-31T11:21:59Z</dc:date>
      <clearspace:dateToText>8 months, 3 weeks ago</clearspace:dateToText>
      <clearspace:objectType>0</clearspace:objectType>
    </item>
    <item>
      <title>Re: Iplayer stopped working on Sony BD-370 Bluray</title>
      <link>https://www.sony.co.uk/discussions/message/806095?tstart=0#806095</link>
      <description>&lt;!-- [DocumentBodyStart:58e84411-b1ff-4dc4-a02b-fdff11f9c5f9] --&gt;&lt;div class="jive-rendered-content"&gt;&lt;p&gt;Here's a link to the digitalspy thread on the same topic..&lt;/p&gt;&lt;p style="min-height: 8pt; height: 8pt; padding: 0px;"&gt;&amp;#160;&lt;/p&gt;&lt;p&gt;&lt;a class="jive-link-external-small" href="http://forums.digitalspy.co.uk/showthread.php?p=60812350&amp;amp;posted=1#post60812350"&gt;http://forums.digitalspy.co.uk/showthread.php?p=60812350&amp;amp;posted=1#post60812350&lt;/a&gt;&lt;/p&gt;&lt;/div&gt;&lt;!-- [DocumentBodyEnd:58e84411-b1ff-4dc4-a02b-fdff11f9c5f9] --&gt;</description>
      <pubDate>Fri, 31 Aug 2012 10:32:14 GMT</pubDate>
      <author>noreplyforum@eu.sony.com</author>
      <guid>https://www.sony.co.uk/discussions/message/806095?tstart=0#806095</guid>
      <dc:date>2012-08-31T10:32:14Z</dc:date>
      <clearspace:dateToText>8 months, 3 weeks ago</clearspace:dateToText>
      <clearspace:replyCount>2</clearspace:replyCount>
      <clearspace:objectType>0</clearspace:objectType>
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    <item>
      <title>Re: Iplayer stopped working on Sony BD-370 Bluray</title>
      <link>https://www.sony.co.uk/discussions/message/806093?tstart=0#806093</link>
      <description>&lt;!-- [DocumentBodyStart:c2601645-380d-435e-9ee8-dab6c8c29b13] --&gt;&lt;div class="jive-rendered-content"&gt;&lt;p&gt;Something to do with the changes to Iplayer -- must have changed the URL Sony devices connect to.. so I guess either BBC have to change it back or Sony need to issue some sort of an update.. any chance this could be done QUICKLY Sony reps??!!&lt;/p&gt;&lt;/div&gt;&lt;!-- [DocumentBodyEnd:c2601645-380d-435e-9ee8-dab6c8c29b13] --&gt;</description>
      <pubDate>Fri, 31 Aug 2012 10:21:38 GMT</pubDate>
      <author>noreplyforum@eu.sony.com</author>
      <guid>https://www.sony.co.uk/discussions/message/806093?tstart=0#806093</guid>
      <dc:date>2012-08-31T10:21:38Z</dc:date>
      <clearspace:dateToText>8 months, 3 weeks ago</clearspace:dateToText>
      <clearspace:replyCount>3</clearspace:replyCount>
      <clearspace:objectType>0</clearspace:objectType>
    </item>
    <item>
      <title>Iplayer stopped working on Sony BD-370 Bluray</title>
      <link>https://www.sony.co.uk/discussions/message/805914?tstart=0#805914</link>
      <description>&lt;!-- [DocumentBodyStart:aaed9a07-254c-407a-90b1-a1b73a937b57] --&gt;&lt;div class="jive-rendered-content"&gt;&lt;p&gt;Suddenly, choosing Iplayer on my Sony Bluray, I just get the message: "The server response is invalid. No further redirection can be done." Lovefilm, Channel 5 and all other internet services are working fine.&lt;/p&gt;&lt;p style="min-height: 8pt; height: 8pt; padding: 0px;"&gt;&amp;#160;&lt;/p&gt;&lt;p&gt;Anyone else having the same or similar problems?&amp;#160; Is it a temporary outage just effecting Iplayer on Sony TV? (Wii Iplayer working fine but the quality is rubbish on that...) &lt;/p&gt;&lt;/div&gt;&lt;!-- [DocumentBodyEnd:aaed9a07-254c-407a-90b1-a1b73a937b57] --&gt;</description>
      <pubDate>Thu, 30 Aug 2012 18:00:11 GMT</pubDate>
      <author>noreplyforum@eu.sony.com</author>
      <guid>https://www.sony.co.uk/discussions/message/805914?tstart=0#805914</guid>
      <dc:date>2012-08-30T18:00:11Z</dc:date>
      <clearspace:dateToText>8 months, 3 weeks ago</clearspace:dateToText>
      <clearspace:replyCount>19</clearspace:replyCount>
      <clearspace:objectType>0</clearspace:objectType>
    </item>
    <item>
      <title>'Title Unknown' and lack of Radio Station Screen Savers iPlayer on BR</title>
      <link>https://www.sony.co.uk/discussions/message/703218?tstart=0#703218</link>
      <description>&lt;!-- [DocumentBodyStart:20482adb-99d4-4663-a3e2-5e85de6dd14a] --&gt;&lt;div class="jive-rendered-content"&gt;&lt;p&gt;At last, somebody else has mentioned this!&amp;#160; Been googling it for ages.&amp;#160; It's been doing this on Bluray Iplayer for a good few weeks now.&amp;#160; Every programme is starting up with the media-player panel saying "Title Unknown" which is not affecting viewing but it's a bit unprofessional that it's still there after weeks and nobody has bothered to deal with it.. has anyone got Bluray Iplayer and this is NOT happening?&lt;/p&gt;&lt;/div&gt;&lt;!-- [DocumentBodyEnd:20482adb-99d4-4663-a3e2-5e85de6dd14a] --&gt;</description>
      <pubDate>Sun, 30 Oct 2011 10:46:55 GMT</pubDate>
      <author>noreplyforum@eu.sony.com</author>
      <guid>https://www.sony.co.uk/discussions/message/703218?tstart=0#703218</guid>
      <dc:date>2011-10-30T10:46:55Z</dc:date>
      <clearspace:dateToText>1 year, 6 months ago</clearspace:dateToText>
      <clearspace:replyCount>7</clearspace:replyCount>
      <clearspace:objectType>0</clearspace:objectType>
    </item>
    <item>
      <title>TalkTalk/Tiscali iPlayer issues on Blu-ray</title>
      <link>https://www.sony.co.uk/discussions/message/645358?tstart=0#645358</link>
      <description>&lt;!-- [DocumentBodyStart:bc80c10a-d4cc-4322-bf84-72b1e432bc4d] --&gt;&lt;div class="jive-rendered-content"&gt;&lt;p&gt;Do the Sony representatives have any comments as to why this only appears to be happening with SONY bluray players?&amp;#160; I may be wrong but google doesn't throw up any "not enough memory / iplayer" discussions for any other devices as far as I can see.. I'd happy to be proved wrong if you could post links showing otherwise.&lt;/p&gt;&lt;p style="min-height: 8pt; height: 8pt; padding: 0px;"&gt;&amp;#160;&lt;/p&gt;&lt;p&gt;It certainly seems odd that this is all to do with the BBC handling requests via Tiscali, yet only Sony Blurays are affected, not other Blurays or other devices making the same requests on the same network.&lt;/p&gt;&lt;/div&gt;&lt;!-- [DocumentBodyEnd:bc80c10a-d4cc-4322-bf84-72b1e432bc4d] --&gt;</description>
      <pubDate>Sat, 05 Mar 2011 20:50:00 GMT</pubDate>
      <author>noreplyforum@eu.sony.com</author>
      <guid>https://www.sony.co.uk/discussions/message/645358?tstart=0#645358</guid>
      <dc:date>2011-03-05T20:50:00Z</dc:date>
      <clearspace:dateToText>2 years, 2 months ago</clearspace:dateToText>
      <clearspace:replyCount>1</clearspace:replyCount>
      <clearspace:objectType>0</clearspace:objectType>
    </item>
    <item>
      <title>BDP-S370 iPlayer "not enough memory"</title>
      <link>https://www.sony.co.uk/discussions/message/642660?tstart=0#642660</link>
      <description>&lt;!-- [DocumentBodyStart:1283773a-5125-4262-8099-15520b5e981b] --&gt;&lt;div class="jive-rendered-content"&gt;&lt;p&gt;"Sony is still investigating this issue" is certainly more encouraging than Catmambo's "This isn't a solution that can be driven from Sony side I'm afraid."&amp;#160; I'm assuming Sony wouldn't carry out an investigation if there were no chance of that investigation driving a solution. &lt;/p&gt;&lt;p style="min-height: 8pt; height: 8pt; padding: 0px;"&gt;&amp;#160;&lt;/p&gt;&lt;p&gt;"Just because the iPlayer works on another device, does not mean the product has a fault.."&lt;/p&gt;&lt;p style="min-height: 8pt; height: 8pt; padding: 0px;"&gt;&amp;#160;&lt;/p&gt;&lt;p&gt;Your setting up a straw man, then knocking him down with a big stick.&amp;#160; Nobody said the device was at fault.&amp;#160; We're saying the software can be changed to avoid the problem - which we know to be the case because other software in other devices is avoiding the problem.&amp;#160; Can I make this any clearer?&lt;/p&gt;&lt;p style="min-height: 8pt; height: 8pt; padding: 0px;"&gt;&amp;#160;&lt;/p&gt;&lt;p&gt;"as you can see from paulgrecothomp post above it can be resolved by&amp;#160; resetting your routers IP, this should not be required and helps show&amp;#160; the issue is not the player"&lt;/p&gt;&lt;p style="min-height: 8pt; height: 8pt; padding: 0px;"&gt;&amp;#160;&lt;/p&gt;&lt;p&gt;No, wrong, it shows that the Sony player has an issue communicating with some of Tiscalis IP addresses.&amp;#160; The issue can therefore be resolved by changing how the Sony player communicates with Tiscali.&amp;#160; One assumes this can be done by altering the Sony software or possibly altering something at Tiscali's end.&amp;#160; But please don't insult our intelligence by saying it proves it's "not the player".&amp;#160; It does no such thing, and even if you could perform the impressive feat of proving this negative, it still wouldn't prove nothing can be done at your end.&amp;#160; Which it can.&lt;/p&gt;&lt;/div&gt;&lt;!-- [DocumentBodyEnd:1283773a-5125-4262-8099-15520b5e981b] --&gt;</description>
      <pubDate>Mon, 21 Feb 2011 15:42:09 GMT</pubDate>
      <author>noreplyforum@eu.sony.com</author>
      <guid>https://www.sony.co.uk/discussions/message/642660?tstart=0#642660</guid>
      <dc:date>2011-02-21T15:42:09Z</dc:date>
      <clearspace:dateToText>2 years, 3 months ago</clearspace:dateToText>
      <clearspace:replyCount>10</clearspace:replyCount>
      <clearspace:objectType>0</clearspace:objectType>
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    <item>
      <title>BDP-S370 iPlayer "not enough memory"</title>
      <link>https://www.sony.co.uk/discussions/message/641345?tstart=0#641345</link>
      <description>&lt;!-- [DocumentBodyStart:aa68ba40-76ce-4598-b821-792370eec227] --&gt;&lt;div class="jive-rendered-content"&gt;&lt;p&gt;Here is a trimmed down temporary fix I developed on the other thread.. the fix is not as long winded as it used to be..&lt;/p&gt;&lt;p style="min-height: 8pt; height: 8pt; padding: 0px;"&gt;&amp;#160;&lt;/p&gt;&lt;p&gt;1) Turn off your bluray / device&lt;/p&gt;&lt;p&gt;&lt;span&gt;2) Go to your computer, and go to your broadband's access page.&amp;#160; If it's Tiscali (where most of the problems are) and you have a Thomson router, it will be &lt;/span&gt;&lt;a class="jive-link-external-small" href="http://192.168.1.254"&gt;http://192.168.1.254&lt;/a&gt;&lt;/p&gt;&lt;p&gt;3) Where it says "broadband connection" click "disconnect"&lt;/p&gt;&lt;p&gt;4) Wait a few secs, then click "connect"&lt;/p&gt;&lt;p&gt;5) Go back and switch your player back on.&amp;#160; After the player has reconnected to the internet with a new IP address, Iplayer should now work.&lt;/p&gt;&lt;p&gt;6) If this doesn't work first time, repeat till it does.&lt;/p&gt;&lt;p style="min-height: 8pt; height: 8pt; padding: 0px;"&gt;&amp;#160;&lt;/p&gt;&lt;p&gt;The problem seems to be with certain Tiscali (but not just Tiscali) IP addresses.&amp;#160; It could be working fine for ages - then the network goes down, comes back on, gives you a "bad" IP address, and the problem occurs. Going through this procedure, you may pick up another "bad" address.. keep trying till you get a "good" one.&lt;/p&gt;&lt;p style="min-height: 8pt; height: 8pt; padding: 0px;"&gt;&amp;#160;&lt;/p&gt;&lt;p&gt;Don't hold your breath for Sony to find a solution.&amp;#160; They said on the other thread they see it as Tiscali's problem and will not act - this despite the fact the problem is not replicated by other browsers (PC, Wii) on the same network.&amp;#160; When people like myself lose patience and suggest spreading the word through bad reviews, and taking the problem higher up, posts are deleted and threads are locked.. despite the massive help they give to the problem Sony refuses to face.&lt;/p&gt;&lt;p style="min-height: 8pt; height: 8pt; padding: 0px;"&gt;&amp;#160;&lt;/p&gt;&lt;p&gt;Edit: By the way, it's probably got nothing to do with any BBC "overhaul".&amp;#160; There is a theory changes made around xmas caused buffering problems, but the "not enough memory" problem has been around since October, possibly beyond.&lt;/p&gt;&lt;p style="min-height: 8pt; height: 8pt; padding: 0px;"&gt;&amp;#160;&lt;/p&gt;&lt;p&gt;Message was edited by: paulgrecothompson&lt;/p&gt;&lt;/div&gt;&lt;!-- [DocumentBodyEnd:aa68ba40-76ce-4598-b821-792370eec227] --&gt;</description>
      <pubDate>Wed, 16 Feb 2011 11:02:30 GMT</pubDate>
      <author>noreplyforum@eu.sony.com</author>
      <guid>https://www.sony.co.uk/discussions/message/641345?tstart=0#641345</guid>
      <dc:date>2011-02-16T11:02:30Z</dc:date>
      <clearspace:dateToText>2 years, 3 months ago</clearspace:dateToText>
      <clearspace:replyCount>16</clearspace:replyCount>
      <clearspace:objectType>0</clearspace:objectType>
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    <item>
      <title>TalkTalk/Tiscali iPlayer issues Blu-ray</title>
      <link>https://www.sony.co.uk/discussions/message/641028?tstart=0#641028</link>
      <description>&lt;!-- [DocumentBodyStart:14783231-9a3a-4199-9bcb-2c9ea09bbcb6] --&gt;&lt;div class="jive-rendered-content"&gt;&lt;p&gt;Agreed.&amp;#160; I suggested giving Sony until the end of the month to talk to Tiscali / BBC and work on an update.&amp;#160; Since the only official voice from Sony is making clearly (to anyone who isn't a small child) untrue statements that the problem can't be fixed at the browser end - and making it clear they don't see it as their problem, consequently doing bugger all about it - I have lost my patience. &lt;/p&gt;&lt;p style="min-height: 8pt; height: 8pt; padding: 0px;"&gt;&amp;#160;&lt;/p&gt;&lt;p&gt;I will continue to avoid the problem as best I can, and fix with the temp solution when I have to, but I will never buy a Sony product in my lifetime after this, and the 370 is getting a one-star sh*t-kicking on Amazon tomorrow.. unless I hear a serious change of attitude on Sony's part by end of business tomorrow.&amp;#160; I will reproduce the review here and it will be UGLY.&amp;#160; Hopefully it will encourage everybody else who has experienced this to do the same.&amp;#160; It's the only we can fight against this awful won't-do attitude and problem-ownership denial.&lt;/p&gt;&lt;/div&gt;&lt;!-- [DocumentBodyEnd:14783231-9a3a-4199-9bcb-2c9ea09bbcb6] --&gt;</description>
      <pubDate>Mon, 14 Feb 2011 21:18:18 GMT</pubDate>
      <author>noreplyforum@eu.sony.com</author>
      <guid>https://www.sony.co.uk/discussions/message/641028?tstart=0#641028</guid>
      <dc:date>2011-02-14T21:18:18Z</dc:date>
      <clearspace:dateToText>2 years, 3 months ago</clearspace:dateToText>
      <clearspace:objectType>0</clearspace:objectType>
    </item>
    <item>
      <title>TalkTalk/Tiscali iPlayer issues Blu-ray</title>
      <link>https://www.sony.co.uk/discussions/message/641010?tstart=0#641010</link>
      <description>&lt;!-- [DocumentBodyStart:00e370e2-8a16-46b7-8194-6dfd0cf00641] --&gt;&lt;div class="jive-rendered-content"&gt;&lt;p&gt;Catmambo, your argument IS really weak.&amp;#160; To say you can't come up with a browser that works with our ISP - in the same way that the PC browser or the Wii browser works with our ISP - is patently nonesense. The existence of those browsers is surely proof that it can be done.. if there is something innate about the Sony Bluray which dictates that problem-free browser software avoiding BBC/Tiscali "mapping issues" (like the Wii software does) cannot be produced, what is it?&lt;/p&gt;&lt;p style="min-height: 8pt; height: 8pt; padding: 0px;"&gt;&amp;#160;&lt;/p&gt;&lt;p&gt;You need to working on a fix / update for this, working in conjunction with BBC and Tiscali.&amp;#160; Because YOU can solve this and YOU have the most to lose in terms of reputation.&amp;#160; If you said you didn't know HOW to solve this from your end, we would at least appreciate the honesty.&amp;#160; To say there is nothing you can do is INSULTING.&amp;#160; Absolutely awful, blame-culture attitude.&amp;#160; It's not our fault so it's not our problem.&amp;#160; It doesn't matter whose fault it is and it IS your problem. &lt;/p&gt;&lt;/div&gt;&lt;!-- [DocumentBodyEnd:00e370e2-8a16-46b7-8194-6dfd0cf00641] --&gt;</description>
      <pubDate>Mon, 14 Feb 2011 19:20:14 GMT</pubDate>
      <author>noreplyforum@eu.sony.com</author>
      <guid>https://www.sony.co.uk/discussions/message/641010?tstart=0#641010</guid>
      <dc:date>2011-02-14T19:20:14Z</dc:date>
      <clearspace:dateToText>2 years, 3 months ago</clearspace:dateToText>
      <clearspace:replyCount>1</clearspace:replyCount>
      <clearspace:objectType>0</clearspace:objectType>
    </item>
    <item>
      <title>TalkTalk/Tiscali iPlayer issues Blu-ray</title>
      <link>https://www.sony.co.uk/discussions/message/640269?tstart=0#640269</link>
      <description>&lt;!-- [DocumentBodyStart:f87992ff-a98a-4bce-bfca-433160381e9d] --&gt;&lt;div class="jive-rendered-content"&gt;&lt;p&gt;Sony should not be let off the hook for this - more about that in a minute - but after reading Plakra's post, I think we can make life a lot less stressful in the meantime.&amp;#160; He says it's all about which IP address you get from Tiscali - sounds plausible, as I once CAUSED the problem by resetting for a different reason, and probably got one of the dodgy addresses.&amp;#160; Now if it's simply a case of changing the IP till we get a "good" one, my original process can be trimmed down significantly.&amp;#160; As Plakra says, you just go to the Thomson Gateway homepage and turn your internet on and off (I can give step-by-step for that if there's a demand), MUCH quicker than resetting your router.&amp;#160; He says, in the meantime simply switch your bluray off, so it picks up the new IP when&amp;#160; you switch back on.. MUCH quicker than factory resetting it.&amp;#160; This is now becoming a fairly quick process and not such a hassle even if you have to do it a few times. &lt;/p&gt;&lt;p style="min-height: 8pt; height: 8pt; padding: 0px;"&gt;&amp;#160;&lt;/p&gt;&lt;p&gt;Next is the issue of how often we have to do this.&amp;#160; Now, my mum turns her router off all the time when she's not using the computer.&amp;#160; Would that give her a new IP, anyone technical?&amp;#160; If so, turning it off all the time would be playing Russian roulette a bit.&amp;#160; I leave mine on constantly for wifi access, so my IP should in any case stay constant and the problem should not reoccur too often.&amp;#160; I imagine the only time it would, would be when the Tiscali server goes down for a time, and then comes back on, giving a new IP (and even then, you may be lucky and get a "good" one).&lt;/p&gt;&lt;p style="min-height: 8pt; height: 8pt; padding: 0px;"&gt;&amp;#160;&lt;/p&gt;&lt;p&gt;So in theory, we can reduce the instances by keeping our IP constant - other than when Tiscali crashes which can't be helped - and reduce the hassle of the temp fix massively.&lt;/p&gt;&lt;p style="min-height: 8pt; height: 8pt; padding: 0px;"&gt;&amp;#160;&lt;/p&gt;&lt;p&gt;Now Sony has to talk to Tiscali and work out why some of their IPs are not accepting Sony's Iplayer requests properly.&amp;#160; Apparently Tiscali has replicated the problem and are "on it" but as Tiscali customers, we all know to take that with a pinch of salt if their customer service is anything to go by.&amp;#160; Sony needs to keep chasing it up too.&amp;#160; And I suggest that, if this problem is not solved permanently within a reasonable time frame (the end of the month?) with an official response from Sony, we all follow the example of another member here, and one-star pan the machine on Amazon and anywhere else we can.&amp;#160; Collectively, we all do this if the problem is still there, even if personally we haven't experienced it ourselves in a while. &lt;/p&gt;&lt;p style="min-height: 8pt; height: 8pt; padding: 0px;"&gt;&amp;#160;&lt;/p&gt;&lt;p&gt;If we can't get Sony to care about the diabolical problems of a few, we'll remind them that these days, the few can hinder quite a lot of sales.&lt;/p&gt;&lt;/div&gt;&lt;!-- [DocumentBodyEnd:f87992ff-a98a-4bce-bfca-433160381e9d] --&gt;</description>
      <pubDate>Fri, 11 Feb 2011 11:04:39 GMT</pubDate>
      <author>noreplyforum@eu.sony.com</author>
      <guid>https://www.sony.co.uk/discussions/message/640269?tstart=0#640269</guid>
      <dc:date>2011-02-11T11:04:39Z</dc:date>
      <clearspace:dateToText>2 years, 3 months ago</clearspace:dateToText>
      <clearspace:objectType>0</clearspace:objectType>
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      <title>Content buffering despite high speed connection.</title>
      <link>https://www.sony.co.uk/discussions/message/640218?tstart=0#640218</link>
      <description>&lt;!-- [DocumentBodyStart:47a0a51c-cd02-4a1b-a515-ad0f07922b9b] --&gt;&lt;div class="jive-rendered-content"&gt;&lt;p&gt;Mark, yes I believe there is a difference between computer streams and internet TV streams.. or at least a difference in the requests the two different types of kit are making.&amp;#160; Or something..&lt;/p&gt;&lt;/div&gt;&lt;!-- [DocumentBodyEnd:47a0a51c-cd02-4a1b-a515-ad0f07922b9b] --&gt;</description>
      <pubDate>Thu, 10 Feb 2011 23:53:37 GMT</pubDate>
      <author>noreplyforum@eu.sony.com</author>
      <guid>https://www.sony.co.uk/discussions/message/640218?tstart=0#640218</guid>
      <dc:date>2011-02-10T23:53:37Z</dc:date>
      <clearspace:dateToText>2 years, 3 months ago</clearspace:dateToText>
      <clearspace:replyCount>5</clearspace:replyCount>
      <clearspace:objectType>0</clearspace:objectType>
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    <item>
      <title>TalkTalk/Tiscali iPlayer issues Blu-ray</title>
      <link>https://www.sony.co.uk/discussions/message/640217?tstart=0#640217</link>
      <description>&lt;!-- [DocumentBodyStart:a93b4b18-f27f-48d4-98d2-0fc578e97899] --&gt;&lt;div class="jive-rendered-content"&gt;&lt;p&gt;Interesting stuff.&amp;#160; Wouldn't just turning your router on and off give you a new IP address?&amp;#160; Because I tried that loads of times and it didn't work.&amp;#160; I will definitely use that technique in future though - sounds much quicker.&amp;#160; Also, how do we explain the fleeting times this happens - this happened to me once, just a couple of on-offs on the Bluray and it was back.&amp;#160; Did my internet restart itself coincidentally as I did this?&amp;#160; And how do we explain the "pressing loads of buttons on the remote" technique described by a couple of people?&lt;/p&gt;&lt;p style="min-height: 8pt; height: 8pt; padding: 0px;"&gt;&amp;#160;&lt;/p&gt;&lt;p&gt;To the "it's not the router" crowd.. yes, we know, the Sony software needs development - the software you use on your computer has been around a while now and less buggy for it.&amp;#160; That's not to say problems can't be fixed in other ways while Sony tries to salvage its reputation - nobody's "blaming" routers, or Tiscali or the BBC.. though you'd hope those parties would talk to each other and Sony to find a permanent solution.. that's how problems got fixed with the PC software, not just by blaming one poor sod and demanding they solve the problem in a bubble.&amp;#160; That's why we're all talking about it now.. in the hope we'll turn a light bulb on.&amp;#160; The router fix works on Tiscali.. so I'm not sure how helpful the phrases "it's not the router" and "it's not Tiscali" are.&amp;#160; Nobody said it was, we're just pointing to fixes that work for now. &lt;/p&gt;&lt;/div&gt;&lt;!-- [DocumentBodyEnd:a93b4b18-f27f-48d4-98d2-0fc578e97899] --&gt;</description>
      <pubDate>Thu, 10 Feb 2011 23:28:48 GMT</pubDate>
      <author>noreplyforum@eu.sony.com</author>
      <guid>https://www.sony.co.uk/discussions/message/640217?tstart=0#640217</guid>
      <dc:date>2011-02-10T23:28:48Z</dc:date>
      <clearspace:dateToText>2 years, 3 months ago</clearspace:dateToText>
      <clearspace:replyCount>2</clearspace:replyCount>
      <clearspace:objectType>0</clearspace:objectType>
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      <title>TalkTalk/Tiscali iPlayer issues Blu-ray</title>
      <link>https://www.sony.co.uk/discussions/message/640020?tstart=0#640020</link>
      <description>&lt;!-- [DocumentBodyStart:667863ef-bba4-493a-bbbb-a9ee5c615c3e] --&gt;&lt;div class="jive-rendered-content"&gt;&lt;p&gt;Interesting, Peter.&amp;#160; Which device do you have again? &lt;/p&gt;&lt;p style="min-height: 8pt; height: 8pt; padding: 0px;"&gt;&amp;#160;&lt;/p&gt;&lt;p&gt;Derek, "every time" will only be a real pain if it happens often.&amp;#160; (I now have the reset procedure down to 5 minutes max after my lastest venture - see below..)&amp;#160; How often are people experiencing this?&lt;/p&gt;&lt;p style="min-height: 8pt; height: 8pt; padding: 0px;"&gt;&amp;#160;&lt;/p&gt;&lt;p&gt;Yesterday I decided to stream a HD program - over-confidence since I'd had no buffering problems since my last reset and working out how to get 100% wireless signal.&amp;#160; The programme lagged and froze - then everything else did, the standard "high quality" and even "normal" quality programmes.&amp;#160; Then I thought back, and I'm dead sure the moment I started having buffering problems was after I first tried something in so-called "high definition". &lt;/p&gt;&lt;p style="min-height: 8pt; height: 8pt; padding: 0px;"&gt;&amp;#160;&lt;/p&gt;&lt;p&gt;Anyway, when I had the buffering probs yesterday, which I believed were caused by my attempting an HD watch, I decided to go for a reset again.&amp;#160; I reset all, and guess what - yep, the home page fiasco happened again.&amp;#160; Arggggghhh!&amp;#160; So I reset it again.&amp;#160; No luck.&amp;#160; And again.&amp;#160; No luck.&amp;#160; And again.&amp;#160; Success!&amp;#160; By the way, this time, I switched off the Blu-ray after the total reset, so after resetting (total reset, remember, to those reading this first) the router, it switched on straight into set-up, like it does after you buy it.&amp;#160; Not sure if that helped - probably not - I suspect the procedure just doesn't work every time.&amp;#160; But I'm SURE now that resetting the router is significant.&amp;#160; Not least because my buffering problems disappeared COMPLETELY after this successful reset, even though by now we were deep into peak time viewing!&lt;/p&gt;&lt;p style="min-height: 8pt; height: 8pt; padding: 0px;"&gt;&amp;#160;&lt;/p&gt;&lt;p&gt;Lessons?&amp;#160; Well, I have two theories.&amp;#160; Keep away from those supposed "HD" options you get with some programmes, they're a bloody curse.&amp;#160; Get_player can't grab them probably because of some sort of security code protects them probably to stop people taking the pi55 bandwidth wise.&amp;#160; Some sort of "rules" are causing problems, I'm sure of it.&amp;#160; Stick to standard "high quality" (pretty much as good, as far as I can determine) or "normal quality" if you need to go there.&lt;/p&gt;&lt;p style="min-height: 8pt; height: 8pt; padding: 0px;"&gt;&amp;#160;&lt;/p&gt;&lt;p&gt;Secondly, the reset is definitely doing something good in terms of getting rid of problems. But it doesn't always work first go, so don't give up - give it a few goes if you have the patience.&amp;#160; I am now going to test my theory that the "HD" option only available on some content is the route of all evil (IPs not being keen on folk using it?).&amp;#160; I will avoid it totally and keep you posted on my player's behaviour.&lt;/p&gt;&lt;/div&gt;&lt;!-- [DocumentBodyEnd:667863ef-bba4-493a-bbbb-a9ee5c615c3e] --&gt;</description>
      <pubDate>Thu, 10 Feb 2011 10:55:44 GMT</pubDate>
      <author>noreplyforum@eu.sony.com</author>
      <guid>https://www.sony.co.uk/discussions/message/640020?tstart=0#640020</guid>
      <dc:date>2011-02-10T10:55:44Z</dc:date>
      <clearspace:dateToText>2 years, 3 months ago</clearspace:dateToText>
      <clearspace:replyCount>14</clearspace:replyCount>
      <clearspace:objectType>0</clearspace:objectType>
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      <title>Content buffering despite high speed connection.</title>
      <link>https://www.sony.co.uk/discussions/message/639816?tstart=0#639816</link>
      <description>&lt;!-- [DocumentBodyStart:2a560963-5ffc-424d-8997-d5f6a7197d0a] --&gt;&lt;div class="jive-rendered-content"&gt;&lt;p&gt;I had buffering problems on Sony BDP-370's Iplayer when I bought it just after Christmas.&amp;#160; I don't now - since I got my dongle to register a "100%" signal (see below).&amp;#160; I use "high quality".&amp;#160; I used to have to switch to "normal" quality to get mostly uninterupted content.&amp;#160; Now I use "high quality" and it never buffers despite only having an 8-meg-ish wired connection upstairs and having to pass through a wireless dongle.&amp;#160; I personally avoid supposed "HD" content on Bravia/internet - I can't determine the difference in quality between that and "high quality" non-HD.. and it's most likely to cause problems.&amp;#160; I've never had a problem with Lovefilm - I've watched three films buffer-free so far.&amp;#160; I do think the Bravia Iplayer software needs improving especially as more and more people start to use it.&amp;#160; We Tiscali users have been plagued with a much worse problem where it tries to load the web version of iplayer then crashes!&amp;#160; From that thread, I've replicated below some tips/workarounds for buffer prolems.&amp;#160; Sorry if the tone seems patronising to some - it's written with people like my mum and dad who don't have a clue in mind.&amp;#160; But you may find something useful in there... &lt;/p&gt;&lt;p style="min-height: 8pt; height: 8pt; padding: 0px;"&gt;&amp;#160;&lt;/p&gt;&lt;p&gt;&lt;strong&gt;Problem: when I use Sony Bravia Iplayer, the pictures freezes&amp;#160; and that effing circle spins so many times, I find myself running to&amp;#160; the kitchen to make a stiff drink before the wife clouts me because&amp;#160; apparently this is my fault.&lt;/strong&gt;&lt;/p&gt;&lt;p style="min-height: 8pt; height: 8pt; padding: 0px;"&gt;&amp;#160;&lt;/p&gt;&lt;p&gt;&lt;strong&gt;Solutions:&lt;/strong&gt;&lt;/p&gt;&lt;p style="min-height: 8pt; height: 8pt; padding: 0px;"&gt;&amp;#160;&lt;/p&gt;&lt;p&gt;This&amp;#160; is to do with "buffering" - when you "stream" a programme.. watch it on&amp;#160; the internet without downloading the whole thing.. it downloads enough&amp;#160; information so you can watch the bit you are at, and has the bit just&amp;#160; ahead of where you are ready, then steadily more as it's needed.&amp;#160; If&amp;#160; connection or software is slow, the player will come to a point where&amp;#160; the information isn't ready, and it will freeze till it is ready.&amp;#160; You&amp;#160; can get round this is in a number of ways without upgrading your&amp;#160; broadband package (and while you wait for Sony and BBC to get their a**ses into gear..)&lt;/p&gt;&lt;p style="min-height: 8pt; height: 8pt; padding: 0px;"&gt;&amp;#160;&lt;/p&gt;&lt;p&gt;1)&amp;#160; If you are using wireless, you need to optimise your signal.&amp;#160; Go to&amp;#160; "Set up" - "Internet settings" - then "View network status".&amp;#160; The signal&amp;#160; strength is half way down, expressed as a percentage.&amp;#160;&amp;#160; Now, my wired&amp;#160; broadband connection upstairs is about 8 or 9 meg (24 meg my a**se!) and I&amp;#160; find I need a signal of 97-100% on the dongle to watch the "high&amp;#160; quality" (not HD) Iplayer content uninterrupted.&amp;#160; Bravia uses "high&amp;#160; quality" by default.&amp;#160; To achieve that signal, I plugged the USB&amp;#160; extension cable that came with the dongle into the back, the dongle into&amp;#160; the extension base which gives a bit of movement.&amp;#160; If your router is&amp;#160; upstairs, generally the higher your dongle is, the better the signal you&amp;#160; get.&amp;#160; Also crucial is the position of your router and its antenna - and you should&amp;#160; experiment with the antenna.&amp;#160; Pointing one way, my signal was 45%,&amp;#160; pointing the opposite way, it was almost always 100%.&lt;/p&gt;&lt;p style="min-height: 8pt; height: 8pt; padding: 0px;"&gt;&amp;#160;&lt;/p&gt;&lt;p&gt;2)&amp;#160; If you are having trouble getting a good signal, or your broadband&amp;#160; connection is just very cr*p generally, it's time to reduce the amount&amp;#160; of information you need to buffer by reducing the quality of the Iplayer&amp;#160; programmes.&amp;#160; Don't worry - the effect is noticeable to the trained eye,&amp;#160; but won't hamper the viewing pleasure of vaguely normal people.&amp;#160; From&amp;#160; Bravia's Iplayer homepage, go down to "settings" at the bottom, click on&amp;#160; it, then scroll down to "video quality" - click on it, then choose&amp;#160; "normal".&amp;#160; When you have done this click "back" or the return button on&amp;#160; your remote till you are back to the home page.&amp;#160; Then choose your&amp;#160; programme.&lt;/p&gt;&lt;p style="min-height: 8pt; height: 8pt; padding: 0px;"&gt;&amp;#160;&lt;/p&gt;&lt;p&gt;3)&amp;#160; Another tip, if you're not impatient to get viewing, is to pause your&amp;#160; programme at the start for a few minutes (while you make a cup of tea?)&amp;#160; to give the buffering a head start.&amp;#160; This can make "high quality"&amp;#160; viewings less interrupted in my experience.&amp;#160; Though since I've got my&amp;#160; signal up to 100% give or take, I never need to do this.&amp;#160; A combination&amp;#160; of steps 1 and 2 should mean you shouldn't need to resort to this.&amp;#160;&amp;#160; Interestingly though, I've never had buffering problems with Lovefilm&amp;#160; because that TESTS your connection and gives you the right settings.&amp;#160;&amp;#160; This is how it should work (Sony and BBC take note) - people of my mum&amp;#160; and dad's generation don't want to be faffing doing signal tests,&amp;#160; changing quality settings and doing workarounds.&amp;#160; So sort it!&lt;/p&gt;&lt;p style="min-height: 8pt; height: 8pt; padding: 0px;"&gt;&amp;#160;&lt;/p&gt;&lt;p&gt;Finally,&amp;#160; if all I have said, seems too daunting, get someone with a vaguely tech&amp;#160; brain to read this and help you.&amp;#160; Once you've been shown, it will be a&amp;#160; doddle.&lt;/p&gt;&lt;p style="min-height: 8pt; height: 8pt; padding: 0px;"&gt;&amp;#160;&lt;/p&gt;&lt;p&gt;Good luck!!!&lt;/p&gt;&lt;p style="min-height: 8pt; height: 8pt; padding: 0px;"&gt;&amp;#160;&lt;/p&gt;&lt;p&gt;Paul.&lt;/p&gt;&lt;/div&gt;&lt;!-- [DocumentBodyEnd:2a560963-5ffc-424d-8997-d5f6a7197d0a] --&gt;</description>
      <pubDate>Wed, 09 Feb 2011 11:27:23 GMT</pubDate>
      <author>noreplyforum@eu.sony.com</author>
      <guid>https://www.sony.co.uk/discussions/message/639816?tstart=0#639816</guid>
      <dc:date>2011-02-09T11:27:23Z</dc:date>
      <clearspace:dateToText>2 years, 3 months ago</clearspace:dateToText>
      <clearspace:objectType>0</clearspace:objectType>
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      <title>TalkTalk/Tiscali iPlayer issues Blu-ray</title>
      <link>https://www.sony.co.uk/discussions/message/639809?tstart=0#639809</link>
      <description>&lt;!-- [DocumentBodyStart:3010a829-a883-4594-83b7-73ab8311c513] --&gt;&lt;div class="jive-rendered-content"&gt;&lt;p&gt;And going through a proxy would play hell with my streaming - it's been hard enough to get it going with no interruptions as it is.&amp;#160; I need something that will slow down the connection like a hole in the head.&amp;#160; Definitely the reset option for me - but if anyone has a Tiscali proxy that works, let's have it..&lt;/p&gt;&lt;p style="min-height: 8pt; height: 8pt; padding: 0px;"&gt;&amp;#160;&lt;/p&gt;&lt;p&gt;Nice one, Archer11.&amp;#160; If the reset process works for anyone else, let us know - and also how long it works for before you have to do it again.. if at all.&lt;/p&gt;&lt;/div&gt;&lt;!-- [DocumentBodyEnd:3010a829-a883-4594-83b7-73ab8311c513] --&gt;</description>
      <pubDate>Wed, 09 Feb 2011 10:12:03 GMT</pubDate>
      <author>noreplyforum@eu.sony.com</author>
      <guid>https://www.sony.co.uk/discussions/message/639809?tstart=0#639809</guid>
      <dc:date>2011-02-09T10:12:03Z</dc:date>
      <clearspace:dateToText>2 years, 3 months ago</clearspace:dateToText>
      <clearspace:objectType>0</clearspace:objectType>
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      <title>TalkTalk/Tiscali iPlayer issues Blu-ray</title>
      <link>https://www.sony.co.uk/discussions/message/639807?tstart=0#639807</link>
      <description>&lt;!-- [DocumentBodyStart:8ac6e1a7-c605-4435-ba4f-a3dad2b66298] --&gt;&lt;div class="jive-rendered-content"&gt;&lt;p&gt;We could take the players back, but there doesn't seem to be THAT many of us which is why we've already seen a response along the lines of, "It's just a few of you so we'll take our time if you don't mind."&lt;/p&gt;&lt;p style="min-height: 8pt; height: 8pt; padding: 0px;"&gt;&amp;#160;&lt;/p&gt;&lt;p&gt;For at least three people now, the reset process has worked.&amp;#160; So it's probably not a coincidence.&amp;#160; Also, when it comes back on its own, it seems to be when Tiscali has been down for a little while. We also know that in almost every case, it works the first time we set up.&amp;#160; The problem is not just to do with Iplayer requests, it's also to do with the cache - storing personal info like what you "last played".&amp;#160; Sadly, resetting that alone doesn't seem to work.&amp;#160; You need to reset your router COMPLETELY - that means factory resetting, not just on-and-offing.&amp;#160; And you need to reset your Sony including the internet content - making sure you have no internet service icons (Iplayer / Lovefilm etc) on your screen.&lt;/p&gt;&lt;p style="min-height: 8pt; height: 8pt; padding: 0px;"&gt;&amp;#160;&lt;/p&gt;&lt;p&gt;The whole process takes ten minutes tops, so as Fagan said, I'm reviewing the situation.&amp;#160; Mine worked for two months without probs. If I have to do a reset taking ten minutes every two months while Sony and BBC get their a**es into gear, I'll accept that.. as I love my bluray in all honesty.&amp;#160; But they are sailing close to the wind.&amp;#160; Take it back, and they'll test it instore - connected to their internet, it will be fine, and they'll blame your internet provider.&amp;#160; And the BBC.&amp;#160; Which it is, partly, though Sony should be providing software that works with ALL providers or warning consumers at point of purchase.&amp;#160; It's a very grey area - good luck if you want to make a return.&amp;#160; Tell us how it went.&amp;#160; If you're successful, it may encourage more to return, and from our point of view, that has to be a good thing... and it may stop people at Sony denying there is an issue which is VERY annoying.&lt;/p&gt;&lt;/div&gt;&lt;!-- [DocumentBodyEnd:8ac6e1a7-c605-4435-ba4f-a3dad2b66298] --&gt;</description>
      <pubDate>Wed, 09 Feb 2011 09:49:09 GMT</pubDate>
      <author>noreplyforum@eu.sony.com</author>
      <guid>https://www.sony.co.uk/discussions/message/639807?tstart=0#639807</guid>
      <dc:date>2011-02-09T09:49:09Z</dc:date>
      <clearspace:dateToText>2 years, 3 months ago</clearspace:dateToText>
      <clearspace:replyCount>2</clearspace:replyCount>
      <clearspace:objectType>0</clearspace:objectType>
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      <title>TalkTalk/Tiscali iPlayer issues Blu-ray</title>
      <link>https://www.sony.co.uk/discussions/message/639561?tstart=0#639561</link>
      <description>&lt;!-- [DocumentBodyStart:49e72d78-a17a-4e11-888b-806ca89480e3] --&gt;&lt;div class="jive-rendered-content"&gt;&lt;p&gt;Okay, so I thought I'd put some step by step instructions for those suffering from this infernal "There is not enough memory" curse on the Sony Bravia Iplayer software... and streaming / buffering / slow operation problems.&amp;#160; These methods worked for me.. I have a Sony Bluray BDP-S370 and I'm on Tiscali (now under the Talk Talk umbrella, but still the old Tiscali set-up) which is where most of the problems seem to be.&amp;#160; The method should work for other networks and Sony Bravia TVs/players etc but the refreshing / factory resetting steps may differ depending on what device you have.&amp;#160; In all cases, play around with your device until you can achieve the same result.&lt;/p&gt;&lt;p&gt;&lt;strong&gt;&lt;br/&gt;&lt;/strong&gt;&lt;/p&gt;&lt;p&gt;&lt;strong&gt;Problem: Sony Bravia Iplayer keeps very stupidly trying to load the (usually radio) PC version of Iplayer's home page, then crashing because "there is not enough memory" before attempting "recovery" and going round in circles till I actually want to kill myself.&lt;/strong&gt;&lt;/p&gt;&lt;p style="min-height: 8pt; height: 8pt; padding: 0px;"&gt;&amp;#160;&lt;/p&gt;&lt;p&gt;&lt;strong&gt;Solution:&lt;/strong&gt;&lt;/p&gt;&lt;p style="min-height: 8pt; height: 8pt; padding: 0px;"&gt;&amp;#160;&lt;/p&gt;&lt;p&gt;1) Reset everything on your Sony device.&amp;#160; On the BDP-S370, from the player's home page, you go to "Resetting" - "Reset to Factory Default Settings" - then scroll down to "All settings" and reset away.&amp;#160; Then go to "Resetting" - "Initalize Personal Information" - then click okay to reset all your internet settings.&amp;#160; Your device should now be reset, and all the internet service icons will have disappeared.&amp;#160; This is all fine and groovy.&lt;/p&gt;&lt;p style="min-height: 8pt; height: 8pt; padding: 0px;"&gt;&amp;#160;&lt;/p&gt;&lt;p&gt;2) Reset your router - for the less technically minded, this is the box plugged into your phone socket that gives you the internet.&amp;#160; If it has wireless, it will have an antenna and usually has a load of little green lights on it!&amp;#160; When I say reset it, I mean reset it fully - turning off and on won't cut it I'm afraid. Look for a reset hole that you poke something thin into to press a button and hold it till the lights go off and it starts to reset (this is so you can't do it by accident).&amp;#160; If you can't find this, refer to the instructions and look for factory default resetting.&lt;/p&gt;&lt;p style="min-height: 8pt; height: 8pt; padding: 0px;"&gt;&amp;#160;&lt;/p&gt;&lt;p&gt;You will now may have to go through a couple of steps to get the internet going again just as you did the first time you set up - my PC browser wanted my username (with Tiscali, that's your main email) and password again.. which my browser had remembered so I just had to click connect.&amp;#160; Also bear in mind, the wireless key (password) and network SSID (name) will be reset to the one the box came with - both normally printed on the box.&amp;#160; If this is not the pass key you used before (maybe you changed it), you will have to remember to change all your wireless-using devices - phones, video consoles etc - to use this password.&amp;#160; Or you could go through the steps to change your password again.. but who knows, maybe that's contributing to the problem?&amp;#160; Once all the lights are back on your router (most importantly the "wireless" one), you can go back to your Sony device.&lt;/p&gt;&lt;p style="min-height: 8pt; height: 8pt; padding: 0px;"&gt;&amp;#160;&lt;/p&gt;&lt;p&gt;Okay, now go to "Set up" - "Easy set up" - and set up your device like you did the first time you got it.&lt;/p&gt;&lt;p&gt;Then go to "Network Settings" - "Internet Settings" then set up your internet connection again with "wired set up" or "USB wireless setup" if you use a dongle.&amp;#160; Set up the connection as before, but remember the pass key for your system may have changed.. now it will be the original pass key usually printed on the box.&amp;#160; One more thing - don't forget, those wireless keys (passwords) can be case sensitive.. if you need capital letters, the password set up screen on Bravia - which acts a bit like an old mobile phone texting system - has a button at the bottom which switches to capital letters ("ABC") .. thought I'd mention as, I came a cropper with this!&lt;/p&gt;&lt;p style="min-height: 8pt; height: 8pt; padding: 0px;"&gt;&amp;#160;&lt;/p&gt;&lt;p&gt;When you are all connected, go to "Video" and click the icon that says something like "Get internet services" or some such like.&amp;#160; The player will then connect and bring back the icons - iplayer, lovefilm etc - to the video column.&amp;#160; Now choose Iplayer and it SHOULD repeat SHOULD work.. if it doesn't, cry a lot.&amp;#160; If it does, let me know.. it's always nice to know you helped.&lt;/p&gt;&lt;p style="min-height: 8pt; height: 8pt; padding: 0px;"&gt;&amp;#160;&lt;/p&gt;&lt;p&gt;&lt;strong&gt;Problem: when I use Sony Bravia Iplayer, the pictures freezes and that effing circle spins so many times, I find myself running to the kitchen to make a stiff drink before the wife clouts me because apparently this is my fault.&lt;/strong&gt;&lt;/p&gt;&lt;p style="min-height: 8pt; height: 8pt; padding: 0px;"&gt;&amp;#160;&lt;/p&gt;&lt;p&gt;&lt;strong&gt;Solutions:&lt;/strong&gt;&lt;/p&gt;&lt;p style="min-height: 8pt; height: 8pt; padding: 0px;"&gt;&amp;#160;&lt;/p&gt;&lt;p&gt;This is to do with "buffering" - when you "stream" a programme.. watch it on the internet without downloading the whole thing.. it downloads enough information so you can watch the bit you are at, and has the bit just ahead of where you are ready, then steadily more as it's needed.&amp;#160; If connection or software is slow, the player will come to a point where the information isn't ready, and it will freeze till it is ready.&amp;#160; You can get round this is in a number of ways without upgrading your broadband package..&lt;/p&gt;&lt;p style="min-height: 8pt; height: 8pt; padding: 0px;"&gt;&amp;#160;&lt;/p&gt;&lt;p&gt;1) If you are using wireless, you need to optimise your signal.&amp;#160; Go to "Set up" - "Internet settings" - then "View network status".&amp;#160; The signal strength is half way down, expressed as a percentage.&amp;#160;&amp;#160; Now, my wired broadband connection upstairs is about 9 meg (24 meg my a**se!) and I find I need a signal of 97-100% on the dongle to watch the "high quality" (not HD) Iplayer content uninterrupted.&amp;#160; Bravia uses "high quality" by default.&amp;#160; To achieve that signal, I plugged the USB extension cable that came with the dongle into the back, the dongle into the extension base which gives a bit of movement.&amp;#160; If your router is upstairs, generally the higher your dongle is, the better the signal you get.&amp;#160; Also crucial is the position of your router - and you should experiment with the antenna.&amp;#160; Pointing one way, my signal was 45%, pointing the opposite way, it was almost always 100%.&lt;/p&gt;&lt;p style="min-height: 8pt; height: 8pt; padding: 0px;"&gt;&amp;#160;&lt;/p&gt;&lt;p&gt;2) If you are having trouble getting a good signal, or your broadband connection is just very cr*p generally, it's time to reduce the amount of information you need to buffer by reducing the quality of the Iplayer programmes.&amp;#160; Don't worry - the effect is noticeable to the trained eye, but won't hamper the viewing pleasure of vaguely normal people.&amp;#160; From Bravia's Iplayer homepage, go down to "settings" at the bottom, click on it, then scroll down to "video quality" - click on it, then choose "normal".&amp;#160; When you have done this click "back" or the return button on your remote till you are back to the home page.&amp;#160; Then choose your programme.&lt;/p&gt;&lt;p style="min-height: 8pt; height: 8pt; padding: 0px;"&gt;&amp;#160;&lt;/p&gt;&lt;p&gt;3) Another tip, if you're not impatient to get viewing, is to pause your programme at the start for a few minutes (while you make a cup of tea?) to give the buffering a head start.&amp;#160; This can make "high quality" viewings less interrupted in my experience.&amp;#160; Though since I've got my signal up to 100% give or take, I rarely need to do this.&amp;#160; A combination of steps 1 and 2 should mean you shouldn't need to resort to this.&amp;#160; Interestingly though, I've never had buffering problems with Lovefilm because that TESTS your connection and gives you the right settings.&amp;#160; This is how it should work (Sony and BBC take note) - people of my mum and dad's generation don't want to be faffing doing signal tests, changing quality settings and doing workarounds.&amp;#160; So sort it!&lt;/p&gt;&lt;p style="min-height: 8pt; height: 8pt; padding: 0px;"&gt;&amp;#160;&lt;/p&gt;&lt;p&gt;Finally, if all I have said, seems too daunting, get someone with a vaguely tech brain to read this and help you.&amp;#160; Once you've been shown, it will be a doddle.&lt;/p&gt;&lt;p style="min-height: 8pt; height: 8pt; padding: 0px;"&gt;&amp;#160;&lt;/p&gt;&lt;p&gt;Good luck!!!&lt;/p&gt;&lt;p style="min-height: 8pt; height: 8pt; padding: 0px;"&gt;&amp;#160;&lt;/p&gt;&lt;p&gt;Paul.&lt;/p&gt;&lt;/div&gt;&lt;!-- [DocumentBodyEnd:49e72d78-a17a-4e11-888b-806ca89480e3] --&gt;</description>
      <pubDate>Tue, 08 Feb 2011 12:36:10 GMT</pubDate>
      <author>noreplyforum@eu.sony.com</author>
      <guid>https://www.sony.co.uk/discussions/message/639561?tstart=0#639561</guid>
      <dc:date>2011-02-08T12:36:10Z</dc:date>
      <clearspace:dateToText>2 years, 3 months ago</clearspace:dateToText>
      <clearspace:replyCount>3</clearspace:replyCount>
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    <item>
      <title>TalkTalk/Tiscali iPlayer issues Blu-ray</title>
      <link>https://www.sony.co.uk/discussions/message/639467?tstart=0#639467</link>
      <description>&lt;!-- [DocumentBodyStart:457b9617-ce70-4f84-933d-e74a2f7f001c] --&gt;&lt;div class="jive-rendered-content"&gt;&lt;p&gt;Okay, just got it working again - this time I reset my router and I mean RESET it.. poked something small in the reset hole and factory defaulted it. This meant the pass key changed back to the original one back on the box (I had set up a hex key on it).&amp;#160; Before I was turning the power off to restart the router - this time I did a full reset. I also factory resetted the bluray and its internet content.. set up the blu ray again, set up the wireless connection with the new pass key, refreshed the internet content.. and iplayer is back to former glories for now.&lt;/p&gt;&lt;p style="min-height: 8pt; height: 8pt; padding: 0px;"&gt;&amp;#160;&lt;/p&gt;&lt;p&gt;I don't know how much of this is necessary - or whether the problem went away on itws own while I was restarting everything - but it appears to have done the trick for now.&lt;/p&gt;&lt;p style="min-height: 8pt; height: 8pt; padding: 0px;"&gt;&amp;#160;&lt;/p&gt;&lt;p&gt;Will keep you posted.&lt;/p&gt;&lt;/div&gt;&lt;!-- [DocumentBodyEnd:457b9617-ce70-4f84-933d-e74a2f7f001c] --&gt;</description>
      <pubDate>Mon, 07 Feb 2011 19:27:46 GMT</pubDate>
      <author>noreplyforum@eu.sony.com</author>
      <guid>https://www.sony.co.uk/discussions/message/639467?tstart=0#639467</guid>
      <dc:date>2011-02-07T19:27:46Z</dc:date>
      <clearspace:dateToText>2 years, 3 months ago</clearspace:dateToText>
      <clearspace:replyCount>4</clearspace:replyCount>
      <clearspace:objectType>0</clearspace:objectType>
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    <item>
      <title>TalkTalk/Tiscali iPlayer issues Blu-ray</title>
      <link>https://www.sony.co.uk/discussions/message/639381?tstart=0#639381</link>
      <description>&lt;!-- [DocumentBodyStart:714fbbf7-0d29-4d28-8a34-601594a1d8bc] --&gt;&lt;div class="jive-rendered-content"&gt;&lt;p&gt;Another FYI - I got back from a weekend away to find the exact same problem in all its ugliness has returned. Absolute JOKE!&amp;#160; FUMING!&amp;#160; How hard can it be to make software that works with any internet provider?&amp;#160; The internet manages it okay!&lt;/p&gt;&lt;/div&gt;&lt;!-- [DocumentBodyEnd:714fbbf7-0d29-4d28-8a34-601594a1d8bc] --&gt;</description>
      <pubDate>Mon, 07 Feb 2011 18:43:41 GMT</pubDate>
      <author>noreplyforum@eu.sony.com</author>
      <guid>https://www.sony.co.uk/discussions/message/639381?tstart=0#639381</guid>
      <dc:date>2011-02-07T18:43:41Z</dc:date>
      <clearspace:dateToText>2 years, 3 months ago</clearspace:dateToText>
      <clearspace:replyCount>5</clearspace:replyCount>
      <clearspace:objectType>0</clearspace:objectType>
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    <item>
      <title>TalkTalk/Tiscali iPlayer issues Blu-ray</title>
      <link>https://www.sony.co.uk/discussions/message/638652?tstart=0#638652</link>
      <description>&lt;!-- [DocumentBodyStart:40b50fa5-e7f5-43b9-954c-056b304ced60] --&gt;&lt;div class="jive-rendered-content"&gt;&lt;p&gt;Sorted now. This morning nothing on Bravia would connect even though my&amp;#160; internet status showed connected, so something had been done - I&amp;#160; refreshed the internet content, brought up services again, and hey&amp;#160; presto - iplayer works again. The no-longer-gettable Tiscali service has&amp;#160; a reprieve as for just over 20 quid a month for unlimited broadband and&amp;#160; anytime calls, it's hard to beat. Any more probs and I might BE going&amp;#160; somewhere else..&lt;/p&gt;&lt;/div&gt;&lt;!-- [DocumentBodyEnd:40b50fa5-e7f5-43b9-954c-056b304ced60] --&gt;</description>
      <pubDate>Fri, 04 Feb 2011 10:36:27 GMT</pubDate>
      <author>noreplyforum@eu.sony.com</author>
      <guid>https://www.sony.co.uk/discussions/message/638652?tstart=0#638652</guid>
      <dc:date>2011-02-04T10:36:27Z</dc:date>
      <clearspace:dateToText>2 years, 3 months ago</clearspace:dateToText>
      <clearspace:replyCount>11</clearspace:replyCount>
      <clearspace:objectType>0</clearspace:objectType>
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    <item>
      <title>TalkTalk/Tiscali iPlayer issues Blu-ray</title>
      <link>https://www.sony.co.uk/discussions/message/638498?tstart=0#638498</link>
      <description>&lt;!-- [DocumentBodyStart:8a32f324-f61e-41d1-8353-d07df409bc23] --&gt;&lt;div class="jive-rendered-content"&gt;&lt;p&gt;No sign of my problem going.&amp;#160; This happened once before briefly and I thought nothing of it.&amp;#160; Becoming a SERIOUS problem for me now.&amp;#160; Better get sorted soon or the Bluray player is going back to Comet. If it can't perform its number-one function on common internet providers, it's not fit for purpose.&lt;/p&gt;&lt;p style="min-height: 8pt; height: 8pt; padding: 0px;"&gt;&amp;#160;&lt;/p&gt;&lt;p&gt;Message was edited by: paulgrecothompson&lt;/p&gt;&lt;/div&gt;&lt;!-- [DocumentBodyEnd:8a32f324-f61e-41d1-8353-d07df409bc23] --&gt;</description>
      <pubDate>Thu, 03 Feb 2011 20:03:12 GMT</pubDate>
      <author>noreplyforum@eu.sony.com</author>
      <guid>https://www.sony.co.uk/discussions/message/638498?tstart=0#638498</guid>
      <dc:date>2011-02-03T20:03:12Z</dc:date>
      <clearspace:dateToText>2 years, 3 months ago</clearspace:dateToText>
      <clearspace:replyCount>12</clearspace:replyCount>
      <clearspace:objectType>0</clearspace:objectType>
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    <item>
      <title>TalkTalk/Tiscali iPlayer issues Blu-ray</title>
      <link>https://www.sony.co.uk/discussions/message/638513?tstart=0#638513</link>
      <description>&lt;!-- [DocumentBodyStart:31e54ecf-b8b8-4721-a69e-684a75011f8b] --&gt;&lt;div class="jive-rendered-content"&gt;&lt;p&gt;Same here. Talk Talk / Tiscali. Sony Bluray tries to load Iplayer PC web page, says "not enough memory" then crashes and goes round in circles. This is very annoying and needs SORTING OUT!!!&amp;#160; Has done it for hours today. Pain in the a**e.&lt;/p&gt;&lt;/div&gt;&lt;!-- [DocumentBodyEnd:31e54ecf-b8b8-4721-a69e-684a75011f8b] --&gt;</description>
      <pubDate>Thu, 03 Feb 2011 19:22:13 GMT</pubDate>
      <author>noreplyforum@eu.sony.com</author>
      <guid>https://www.sony.co.uk/discussions/message/638513?tstart=0#638513</guid>
      <dc:date>2011-02-03T19:22:13Z</dc:date>
      <clearspace:dateToText>2 years, 3 months ago</clearspace:dateToText>
      <clearspace:replyCount>13</clearspace:replyCount>
      <clearspace:objectType>0</clearspace:objectType>
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