Sony: Message List

Dark streaks on screen of 40" Bravia

noreplyforum@eu.sony.com — Wed, 02 Feb 2011 14:40:54 GMT

yes i have the same problem. same age also. sony say its not a known fault which is.. i wish all the other people out there with the same fault would complain so sony would do something about it.

i have posted the same thing under "kdl40v3000 dark lines/shadows"

i am just waiting for sony to accept that there is a manufacturing fault with this model and they should replace them

Message was edited by: -charlie-

Do all Sony LCD screens only last 2 years?

noreplyforum@eu.sony.com — Wed, 02 Feb 2011 14:52:36 GMT

i have exactly the same problem as the other people who have written about this tv model on the forum and there seems to be manty many more out thereon forums reporting the same problem that sony will not acknowledge.

there are dark lines running down my screen and a dark shadow line about an inch think on the right hand side of my screen, this was more noticable when watching football. my tv is not under warrranty anymore but is only 2 and a 1/2 years old. it seems that sony have created their screens to only last this long as lots of people have the same complaint.

i have just rang sony and i have been told that "there is no known problems with this model" that is rubbish as clearly there are a few of us just on this forum with the same pronblem. So we are paying about £1000 for a tv that will only last 2.5 years. i am disgusted with the lack of help and support from the sony call centre staff who basically said i need to get it fixed myself and i need to book it in with a service engineer. I suspect this is a problem with the panel or with the screen where a replace ment would cost you more than getting a new set. it would cost me £45 just for someone to come out and tell me that without even having it repaired. as a dedicated sony buyer over the years i cannot believe that my most expensive buy has only lasted 2.5 years.

WHY IS SONY NOT DOING ANYTHING ABOUT THIS PROBLEM??

kdl-40v3000 bravia dark lines/shadows.

noreplyforum@eu.sony.com — Thu, 20 Jan 2011 15:46:16 GMT

WHY IS SONY NOT DOING ANYTHING ABOUT THIS PROBLEM??

Faint lines/shadows on Bravia KDL40EX503U

noreplyforum@eu.sony.com — Thu, 20 Jan 2011 16:27:40 GMT

yes i have the same problem with my kdl-40v3000. noticed when watching football. unfortunately i have no warranty and this is not a known fault to sony on my model so i have payed a fortune for my tv to last 2.5 years. i know this is an expensive fix as my dad used to be a tv engineer. unfortunately he passed away last year so i cant get him to sort it out for me!

ask sony if it is a known fault first.,... i reckon they will deny this, then if you have no warranty after a year basically they ask you to get in contact with a service engineer where you will just have to pay for your repair. there are many people on the internet who have the same problem. i hope you get more help than i did. most people are saying its a panel fault. somepeople are saying its a screen fault.