Sony: Message List

Sony SVR HDT500

noreplyforum@eu.sony.com — Mon, 11 Jul 2011 12:06:06 GMT

Had you tried a Factory Reset & Disk Format - this should have fixed it?

Sony SVR HDT500

noreplyforum@eu.sony.com — Mon, 11 Jul 2011 07:58:09 GMT

I think your hard drive has crashed and nothing to do with the failed software update.

I'd like to know what the updates are and what they fix. One of the changes should be to disable automatic updates. I'd rather apply myself via USB.

Sony SVR HDT500

noreplyforum@eu.sony.com — Sat, 09 Jul 2011 08:47:47 GMT

Yes, I've had all these problems. The noisy hard disk is probably the fan?

The SW version has always been 4.10.r7993 for me and I got box in February so I don't think there is a previous one.

The only current solution is to switch off at night or reset the box.

I think that it is a badged Digital Stream DHR8206U 1000GB Freeview+ HD Twin Tuner PVR

and the update is meant for this box and not the Sony clone which is screwing it up?

Sony SVR HDT500

noreplyforum@eu.sony.com — Fri, 08 Jul 2011 19:36:58 GMT

Just another point - switch off the Bravia Sync option. When is was on with my HX803, I had more problems like it would take ages to switch off. Also, it would freeze (no buttons working) and I had to power it off.

With Sync on, you can't adjust the picture with options button on the TV remote.

Sony SVR HDT500

noreplyforum@eu.sony.com — Fri, 08 Jul 2011 18:37:49 GMT

I don't think page 38 is of any help since this is just an option. It will still try to update overnight.

I have the same problem which started 2 days ago when the box was switching it self on and off in the morning probably because of an aborted update overnight. I powered if off and the problem went away. Now every day I have to do this since I am getting the juddering picture on play back. I've just done a repair disk and nothing was lost.

I usually leave the box on all the time but I'm going to switch off tonight. Maybe, Sony have stopped the update anyway now?

I have had other problems whereby there have been duplicate channels and sometimes it won't power off.

Sony need to fix this soon or I'm asking for my money back.

Condensation behind glass screen on KDL-40HX703

noreplyforum@eu.sony.com — Tue, 21 Dec 2010 19:44:26 GMT

My TV went to TVRS - http://www.tvrs-uk.com/

They have released the front glass, dried out the space, resealed and tested OK.

I will receive the TV back tomorrow.

Hopefully it will be fixed. If not, I will demand a new TV!!

I guess there must have been moisture trapped?

Any comments?

Condensation behind glass screen on KDL-40HX703

noreplyforum@eu.sony.com — Mon, 06 Dec 2010 16:39:48 GMT

It is located in the living room in the only place it can go.

I have a service call outstanding to pick up and check the TV but due to the weather, thay have not been able to come - hopefully tomorrow?

I need them to check that the condensation is not still present between the glass & the panel.

Condensation behind glass screen on KDL-40HX703

noreplyforum@eu.sony.com — Sun, 07 Nov 2010 11:42:18 GMT

If it is a sunny day in the morning after a cold night, I get condensation down the righthand side of screen. This then moves to the top of the screen. Others have had this - see:http://community.whathifi.com/forums/523873/ShowThread.aspx#523873

See attached photos. This problem has happened twice since 30th October 2010.

Is this a design fault?

Also, now and again there is a cracking sound with a flash across screen (only on HD channels).

Is this problem related - it's like a capacitor discharging.

Can anybody help with trying to connect my pc to my TV.

noreplyforum@eu.sony.com — Sun, 07 Nov 2010 12:25:34 GMT

Yes, I use Mezzmo and it works just fine most of the time. Sometimes there are videos it won't play or stops half way through. In that case, I convert them to a DVD and play that way.

I completed a recommendation of Mezzmo on a forum and received a free registration - not sure if this is still available though.